Quote:
Originally Posted by hmg
I've sent them a reply outlining my rights under the CP act. We shall see what reply I get.
Caveat is parts companies can require an inspection of the faulty parts by the manufacturer to determine the fault and if it's cause can be attributed to the fitting.
Is it reasonable to suggest a licensed fitter.
All home DIY mechanics may potentially have issues ?
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If the "large well known online retailer" sells parts to the public then I think it's reasonable to assume the public will fit the parts.
In your case though it seems pretty clear the parts fitted were done so by a competent and skilled person.
All the best, hope it works out.