Quote:
Originally Posted by 4v6
Ok, we have a resolution of sorts.
No solution as to the issue of poor fitment but at least a refund is on its way.
Dear Mr. Warren,
Thank you for your email dated 5 April 2015.
Referring your request we would like to inform you that we have not received your first query to Audi Tradition. We regret the
experience you had with the sunroof seal and would like to apologise sincerely for this.
A contact for a manufacturer is not possible. All service matters - also relating to Audi Tradition - are exclusively settled by
our Audi dealers and General Importers in the respective countries. Therefore we ask you to contact directly one of our Audi
dealers in your area.
Gladly we will issue a credit gesture of goodwill. Therefore we need to know your bank account.
Please send this information to the following address:
Auto Union GmbH
85045 Ingolstadt
Germany
Tel.: +49-841-89-34433
E-Mail: audi.tradition@audi.de
So at least ive clawed back the funds, I still have to modify this bloody panel though.
Oh well, do it I must. |
Wtf is a credit gesture.... Why not just sort the problem
For once, words fail me, and I can't find the right smiley...